Our general terms + conditions

We adhere to the Beroepsorganisatie Nederlandse Ontwerpers (BNO) General Terms and Conditions to ensure our design consultancy services meet the highest standards.
This commitment guarantees transparency and fairness in our work, creating a strong foundation for every project.If you have any questions about these terms or how they apply to your project, please reach out.Our team is here to help, ensuring you're fully informed and comfortable with the standards guiding our collaboration.For more details or assistance, don't hesitate to contact us.
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We combine business strategy, design and innovation in one practice. Where most consultancies pick one discipline, we work across all three — which means the strategy and the design are built together, not handed off between separate agencies.
We work with corporates finding their next move and scale-ups building towards it. Most of our clients are in the Netherlands, but we work across Europe on projects where the combination of strategy and design makes the difference.
We start with a direct conversation about what you are working on and what you need. From there, we scope the work together — whether that is a focused diagnostic, a longer strategic project, or hands-on design and development support. We do not push standard packages.
We work on project fees, not hourly rates. This means you know what you are getting before we start, and we are focused on the outcome rather than the hours. For longer engagements we structure milestones with clear deliverables at each stage.

